Know-How: The 8 Skills That Separate People Who Perform from Those Who Don’t by Ram Charan

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In this book, Ram Charan shows how to blend the qualities of a leadership vision with the know-how to get the job done everyday, which ultimately leads to the real accomplishment. He points out, rightly, that many times you will hear someone blowing a lot of hot air about their leadership plans, but ultimately nothing comes to fruition of these plans. He presents his 8 skills that he feels are essential to the successful leader, but does so with equal inspection into the personal characteristics of high performers themselves. Through this fascinating book, Charan, who is one of the most influential advisers to top management teams throughout the world, shows how to link the vital personal and psychological traits of intelligence, vision, and communication with the equally important know-how on how to run a business, how to take it in the right direction, how to deliver better results, and ultimately, as a result, how to make the business and the people within better off.

Dr. Lynn K. Jones is a Certified Personal and Executive Coach based in Santa Barbara, California and a sought after coach and consultant for organizations and individuals across the US.   Her doctoral work completed at the Wurzweiler School of Social Work, Yeshiva University concerned organizational culture; she coaches, consults and trains organizations on what they need to do to create organizational cultures that are aligned with their vision and values using a process of Appreciative Inquiry.  She coaches individual on achieving their reflected best selves.  An MSW@USC faculty member, Dr. Lynn K. Jones, MSW, DSW, CSWM, teaches Human Behavior and Social Environment.