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The first biography of Mary Follett, who was a brilliant organizational thinker, shows the various dimensions that she brought to the theory and practice of management as we know it now. From her over 20 years of social work in Boston’s immigrant neighborhoods, Follett developed ideas about the group basis of democracy and social interactions. Her work forms the basis of much of our contemporary discussions on “ collaborative leadership, worker empowerment, self-managed teams, conflict resolution, the value of inclusivity and diversity, and corporate social responsibility”. This book serves as a biography that details how Follett’s life experiences and shows how they led to the development of her influential ideas.
Dr. Lynn K. Jones is a Certified Personal and Executive Coach based in Santa Barbara, California and a sought after coach and consultant for organizations and individuals across the US. Her doctoral work completed at the Wurzweiler School of Social Work, Yeshiva University concerned organizational culture; she coaches, consults and trains organizations on what they need to do to create organizational cultures that are aligned with their vision and values using a process of Appreciative Inquiry. She coaches individual on achieving their reflected best selves. An MSW@USC faculty member, Dr. Lynn K. Jones, MSW, DSW, CSWM, teaches Human Behavior and Social Environment.