Appreciative Inquiry: A Positive Revolution in Change

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A short and highly readable introduction to the revolutionary new change management theory, this book is written by two highly accomplished pioneers of the field. Presenting case studies and lively examples, the book is an accessible guide that illustrates Appreciative Inquiry’s many benefits and applications, including enhanced customer satisfaction, revenues, cost competitiveness, profits, and last but not least, employee engagement. Presented in an “easy to use” system, this book can help guide any organization’s employees to emphasize strengths instead of concentrating solely on weaknesses.

Dr. Lynn K. Jones is a Certified Personal and Executive Coach based in Santa Barbara, California and a sought after coach and consultant for organizations and individuals across the US.   Her doctoral work completed at the Wurzweiler School of Social Work, Yeshiva University concerned organizational culture; she coaches, consults and trains organizations on what they need to do to create organizational cultures that are aligned with their vision and values using a process of Appreciative Inquiry.  She coaches individual on achieving their reflected best selves.  An MSW@USC faculty member, Dr. Lynn K. Jones, MSW, DSW, CSWM, teaches Human Behavior and Social Environment.