Appreciative Inquiry Handbook: For Leaders of Change

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This book provides an approach to launching an AI initiative. It is written to help people and their organizations take a long-term view of current activities and to achieve positive results by involving stakeholders. AI has proven to be a positive experience of a new way of living and organizing at work. Through the 4-D Cycle, people can transform the present state of their organization into a future state by building on a “positive core” of strengths to create its destiny. AI is an engaging participative process that, once begun, moves quickly to remarkable results. One of today’s most popular change methods, Appreciative Inquiry (AI) has been used to undertake transformational initiatives in dozens of organizations, ranging from McDonald’s to the U.S. Navy to Save the Children. The assumption of AI is simple. Every organization has something that works right — things that give it life when it is vital, effective, and successful. AI begins by identifying this positive core and connecting organizational visions, plans, and structures to it in ways that heighten energy and inspire action for change. The authors provide background information on what AI is and how it works, and offer sample project plans, designs, agendas, course outlines, interview guidelines, participant worksheets, a list of resources and more. This second edition has been extensively revised, updated and expanded throughout with new material, new tools and an entirely new chapter on case applications.

Dr. Lynn K. Jones is a Certified Personal and Executive Coach based in Santa Barbara, California and a sought after coach and consultant for organizations and individuals across the US.   Her doctoral work completed at the Wurzweiler School of Social Work, Yeshiva University concerned organizational culture; she coaches, consults and trains organizations on what they need to do to create organizational cultures that are aligned with their vision and values using a process of Appreciative Inquiry.  She coaches individual on achieving their reflected best selves.  An MSW@USC faculty member, Dr. Lynn K. Jones, MSW, DSW, CSWM, teaches Human Behavior and Social Environment.